1. Door To Door knocking and collecting information on the background of the customer -
A. Visiting card with Name, Address , Mobile no and Email id
B. No and Brand of Machines at the setup
C. Last Purchase(s) ( Model and Year)
D. Principals served( eg Bajaj Motors , Varroc , Endurance, Cromton greaves etc etc )
E. Capex Plans , if any , in the next 90 days .
F. Coordinates of the Purchase, Maintenance , Operations/ Production team members of the organisation .
G. Reference of any third party leads , from the sales calls.
H. Requirement of any Automation/Robotics
I. Reasons for preferring a particular competitive brand
J. Details of the components being machined at the unit .
K. Any pain points for which solutions are being sought by the client .
2. If , Existing customer of BFW, How satisfied is the client with the Product performance ,After Sales Service and overall quality of the product . Any major issues, if any , in the past to be highlighted .
3. Relationship status with BFW - Warm - Cold - Frustrating . If Relationship is Good - Any specific BFW team members he is close to and any instances the customer appreciates .
4. Any specific reason the customer has not bought BFW in the past ( List of reasons to be provided)